Review: Neptune Suite on Holland America Rotterdam
This is our review of a Mid-ship Neptune Suite on Holland America Line’s Rotterdam.
The Neptune Suites are the premium suite category on Holland America Line’s Rotterdam, nestled mid‑ship on decks 6 and 7. There are approximately 36 to 45 Neptune Suites spread across the ship. We chose a mid‑ship suite as apposed to a aft suite, which generally offers a larger layout and closer proximity to the Neptune Lounge—wide balconies too, styling you’ll appreciate on scenic fjord sailings.
Booking and Price
We paid for this cruise ourselves — so this is a fully honest, unsponsored review. Holland America didn’t know we were onboard reviewing.
The total cost was £5,600 GBP / $7,500 USD total for 7 nights for two people. This places it on the higher end of suite experiences — more than our 10-night Norwegian Spirit Penthouse Suite.
🎥 Watch Our Full Video Tour
See inside the suite, bathroom, balcony and hear our full thoughts in our Holland America suite vlog.
The Layout: Spacious, Bright, and Practical
This is one of the most practical and livable cruise cabins we’ve ever stayed in. As you enter, there’s a full wall of wardrobes — and we mean full. Not only were there plenty of hangers and space for two people to properly unpack, but you’ll also find handy touches like umbrellas, a shoe buffer, a safe, a fleece blanket, binoculars and plush bathrobes for use during the cruise. The wardrobes even light up when you open them. It felt more like a hotel suite than a cruise ship stateroom.
The Bathroom: Surprisingly Luxurious
One of the standout features of this cabin is the bathroom — it’s huge. You get double sinks, a deep jetted bathtub, and a massive walk-in shower with multiple nozzles and a built-in bench. It genuinely felt more luxurious than some suites we’ve had on premium lines. The Elemis toiletries are generously stocked, and you even get extras like cotton buds, shower caps, and Q-tips.
The Living Area/Bedroom: Comfortable and Thoughtful Design
The main living area and bedroom is an open-plan space. There’s a full-length sofa, coffee table, armchair, dining table with chairs, and plenty of storage. Plug sockets were in good supply — with a mix of US, EU, and USB outlets. A large smart TV (with a huge selection of complimentary on-demand films, ship info, and entertainment) is mounted on the wall. It’s oddly placed — above the sofa — but we could watch it from bed.
We also loved the real flowers on the table and the complimentary bottle of sparkling wine and water on arrival. Small touches, but they made us feel welcomed.
If you are wanting a separate space, then this room doesn’t offer that. There is no way to separate the living space or bedroom.
The Bar Area
There is a small bar space stocked with snacks and a full mini-bar set up. These are not included and are an extra charge. Ice is replenished daily and we requested a jug of filtered still and sparkling water to be delivered every day. This was complimentary.
You do receive one bottle of sparkling wine and two bottles of premium water on embarkation.
The Bed
The bed was a super king (and can be split into twins) with plenty of space around it. We liked the quality of the bedding and the mattress comfort — and appreciated bedside USB and plug sockets. Under-bed drawers added even more storage, and the lighting around the cabin was soft, modern, and easy to control. Plus: a pillow menu.
The Balcony
The balcony is massive — we’re talking three times the size of a standard veranda. There are two comfy loungers and a large table with four chairs, perfect for outdoor dining or just relaxing with a view. Having this much outdoor space made a huge difference to how we used the cabin.
Other In-Suite Details
The Neptune Suite isn’t just about space — there are thoughtful extras that make day-to-day life onboard feel a little more premium:
Twice-Daily Housekeeping
Morning cleaning and evening turndown service keep the suite feeling fresh and hotel-like throughout your cruise.
Expanded Room Service Menu
As suite guests, you’ll have access to an extended room service menu. This includes select dishes from Club Orange during dining hours — all available to order via the TV or Holland America app.
Daily Suite Snacks
A printed menu in the room let us choose daily snacks like fresh fruit, hors d’oeuvres, or canapés — delivered each afternoon.
Laundry and Pressing Included
Complimentary laundry, dry cleaning, and pressing are all part of the suite package.
Welcome Gift
Each Neptune Suite includes a branded Holland America Line tote bag to take home — a nice souvenir.
Benefits Outside the Cabin
While the cabin itself is the star of the show, Neptune Suite guests also receive a solid range of perks beyond the room:
Access to the exclusive Neptune Lounge — a quiet, concierge-staffed retreat
Club Orange dining — priority seating and an upgraded menu in the main dining room
Priority embarkation and disembarkation
Priority tendering at ports
Complimentary in port shuttles (when available)
Dedicated concierge services
For a full list of suite benefits across the fleet, read our dedicated guide:
Holland America Suite Experience: What’s Included and Is It Worth It? →
Final Thoughts: Is the Neptune Suite on Rotterdam Worth It?
If you’re looking for a spacious, well-designed suite with loads of storage, a top-notch bathroom, and a huge balcony — this ticks the boxes. While it doesn’t offer the same ultra-lux perks as The Haven on NCL or MSC’s Yacht Club, it’s incredibly livable and comfortable. For us, the practicality of the cabin made the high price feel more justified.
